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Top Message

NIPPON HOTEL aims to provide a superior level of service as we position the trust placed in us by our customers as our most valued asset.

NIPPON HOTEL manages the hotel operations of the JR-East Group. In addition to the luxury hotel, The Tokyo Station Hotel, located in the Tokyo Station Marunouchi Building, designated an important cultural property of Japan, and the mesm Tokyo Autograph Collection, that greets guests with a variety of unique features designed to engage the five senses, NIPPON Hotel also operates several other hotel brands. “Crossing comfort and vibrancy” forms the brand concept of our full-service hotel brand, “Hotel Metropolitan”, while “Everything’s fine” forms the brand concept of our accommodation-focused brand, “Hotel Mets”. Our ultimate aim is to provide a higher level of service and true hospitality to both guests from around Japan and guests visiting Japan from overseas in locations that offer greater convenience. We take great pride in thinking independently while also working together to always offer a professional level of service to both satisfy and ensure our guests have an enjoyable stay with us.

Due to the COVID-19 pandemic, NIPPON HOTEL has, where possible, bolstered measures to prevent the spread of infection. Nippon Hotel is channeling its energy into measures to ensure a safe and comfortable stay and to earn the trust of our guests. Effectively harnessing the experience of our diverse human resources, including that of our kitchen staff led by honorary executive chef, Katsuhiro Nakamura, we will aim for further growth and prosperity together with the local community in the future.

CEO Masayuki Satomi