Introduction of Operations

The Tokyo Station Hotelmesm Tokyo, Autograph CollectionMETROPOLITAN HOTELSJR-EAST HOTEL METSHotel Dream Gate Maihama
Hotel FamilioHotel SecretariatCatering serviceCleaning, security and maintenance servicesOur affiliation with the JR-East Group
Top > Introduction of Operations
  • The Tokyo Station Hotel

    A distinguished hotel over 100-year history, Tokyo Station is loved by Japanese and foreign guests alike. The sophisticated atmosphere based on European classic design provides a memorable backdrop. In 2015, we joined a hotel brand Small Luxury Hotels of the world™ comprised solely of small, independent and unique luxury hotels for the first member hotel in Tokyo.

    • ■Address     1-9-1, Marunouchi, Chiyoda-ward, Tokyo, 100-0005
    • ■Phone     81-3-5220-1111
    • ■No. of rooms  150
    • ■Opening date November 2,1915
      (Reopen after renovating October 3,2012 )
    Official Homepage
  • mesm Tokyo, Autograph Collection

    mesm Tokyo, Autograph Collection is aiming to become an icon of urban luxury hotel in Tokyo, where is constantly evolving new style among traditional and innovation together. Not only formal, but also proficient hospitality will be provided in the public area filled with inspiration and a playful spirit.

    • ■Address     1-10-30, Kaigan Minato-ward Tokyo, 105-0022
    • ■Phone     81-3-5777-1111
    • ■No. of rooms  265 rooms
    • ■Opening schedule April 27, 2020
    Official Homepage

    Crossing comfort and vibrancy.

    The atmosphere of a vibrant city, culture that has been passed down through the ages, and cuisine that you will remember prepared using only the finest ingredients.
    Hotel Metropolitan provides a sense of enjoyment that you will only find here by offering a rich experience unique to the particular area or region. We welcome our guests with sophisticated surroundings and a true sense of aesthetics and treat them with warm, heart-felt hospitality and professional service.

    Official Homepage

    • ■Address     1-6-1 Nishi-Ikebukuro, Toshima-ward, Tokyo, 171-8505
    • ■Phone     81-3-3980-1111
    • ■No. of rooms  800
    • ■Opening date June 2,1985
    Official Homepage

    • ■Address     3-10-8, Iidabashi, Chiyoda-ward, Tokyo, 102-8130
    • ■Phone     81-3-3237-1111
    • ■No. of rooms  668
    • ■Opening date June 30,1985
    Official Homepage

    • ■Address     1-7-12, Marunouchi, Chiyoda-ward, Tokyo, 100-0005
    • ■Phone     81-3-3211-2233
    • ■No. of rooms  343
    • ■Opening date May 24, 2007
    Official Homepage

    • ■Address     1-5, Omiyacho, Saiwai-ward, Kawasaki-city, Kanagawa, 212-0014
    • ■Phone     81-44-533-2121
    • ■No. of rooms  304
    • ■Opening date May 18, 2020
    Official Homepage

    • ■Address     1-8-1, Komachi, Kamakura-city, Kanagawa, 248-0006
    • ■Phone     81-467-60-1250
    • ■No. of rooms  138
    • ■Opening date April 24, 2020
    Official Homepage

    • ■Address     11-1 Shintoshin Chuo-ku Saitama-shi, Saitama 330-0081
    • ■Phone     81-48-851-1111
    • ■No. of rooms  157
    • ■Opening date June 13, 2017
    Official Homepage

    • ■Address     222, Yashima-cho, Takasaki-shi, Gunma, 370-0849
    • ■Phone     81-27-325-3311
    • ■No. of rooms  141
    • ■Opening date April 14, 1982
    Official Homepage

    • ■Address     1346 Minami-ishido-cho, Nagano City 380-0824
    • ■Phone     81-26-291-7000
    • ■No. of rooms  235
    • ■Opening date November 24, 1996
    Official Homepage


    Everything's fine.

    Nothing is overlooked and nothing done to excess. Everything you touch has a high-grade feel.
    It is the simple things that help to wash away the stress of everyday life and reset your mind and body.
    This is the kind of atmosphere offered at Hotel Mets.
    We welcome each and every guest with friendly service and a smile.

    Official Homepage
    No. of roomsOpening dateOfficial Homepage
    SHIBUYA195November 28, 2001
    MEJIRO95October 1, 2003
    KOMAGOME152September 28, 2009
    TABATA98February 1, 1998  
    *March 31, 2022 Closed
    AKIHABARA196October 7, 2019
    GOTANDA166March 26, 2020
    KOENJI110March 6, 2007
    MUSASHISAKAI95July 11, 1994
    KOKUBUNJI75May 24, 1996
    KUMEGAWA47May 24, 1994  
    *September 30, 2020 Closed
    TACHIKAWA129October 7, 2008
    AKABANE120May 9, 2005
    TOKYO BAY SHINKIBA189November 7, 2019
    KAWASAKI153April 21, 1997
    YOKOHAMA TSURUMI111October 22, 2010
    YOKOHAMA174June 27, 2020
    YOKOHAMA SAKURAGICHO274June 27, 2020
    MIZONOKUCHI100April 25, 2000
    KAMAKURA OFUNA156April 27, 2002
    URAWA62November 21, 1996
    FUNABASHI161February 9, 2018
    TSUDANUMA81November 28, 1998
    MITO102March 14, 1997
    UTSUNOMIYA158March 27, 2012
    SAPPORO206February 1, 2019

  • Hotel Dream Gate Maihama
    Hotel Dream Gate Maihama Annex

    Directly connected to JR Maihama Station, the entryway to Tokyo Disneyland® and Tokyo DisneySea®, the hotel offers spacious guestrooms for groups of three or more and amenities for park-goers such as dedicated coin-operated lockers and a delivery service desk.

    • ■Address     26-5, Maihama, Urayasu-shi, Chiba, 279-0031
    • ■Phone     81-47-351-0180
    • ■No. of rooms  80(Annex80)
    • ■Opening date February 29, 2004(Annex December 18, 2017)
    Official Homepage
  • Hotel Familio Tateyama

    Located nearby various sports facilities, this hotel is ideal for leisure in the Minamiboso area.

    • ■Address     81-17, Ooka, Tateyama-shi, Chiba, 294-0031
    • ■Phone     81-470-22-8861
    • ■No. of rooms  31
    • ■Opening date April 24, 1998
    Official Homepage
  • Hotel Familio Minakami

    Enjoy handicrafts with locals in the splendid natural environment of Takuminosato in Minakami, Gunma.

    • ■Address     623, Sukawa, Minakami-machi, Tone-gun, Gunma, 379-1418
    • ■Phone     81-278-20-6060
    • ■No. of rooms  30
    • ■Opening date April 17, 1998
    Official Homepage
Hotel Secretariat
JR-East Hotels
  • JR-East Hotels is a hotel chain comprising of 57 hotels run by the JR-East Group and its associate member, Hotel New Grand. It manages the hotels under its group umbrella harnessing the synergy effect from its rail operations and management resources while Nippon Hotel manages the headquarters that play a supervisory role and the hotel secretariat.
  • Official Homepage
  • The JR Hotel Group is a hotel group made up of a group funded by JR Group and other affiliated companies. The activities of this group serve to further the growth and development of the participating companies and contribute to the local community. Group members work together and collaborate on a variety of initiatives to further develop the brand image of the group. Nippon Hotel serves as the secretariat for these initiatives, which include hosting cooking competitions and exhibiting in overseas travel shows, etc.
  • Official Homepage
  • JR Hotel Members is a membership program run by JR-East Hotels, JR-Central Hotels, JR-West Hotels and JR Kyushu Group Hotels. Members are offered a points scheme based on customer expenditure run through an IC card, such as a “Suica card” held by the customer that also serves as a members’ card. Nippon Hotel acts as the secretariat of this membership program.
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Catering service
  • We offer exquisite catering services for any meetings, conferences, social events and weddings by delivering hotel-style cuisine.

Cleaning, security and
maintenance services
  • Our services include guest room housekeeping, security on hotel premises, and management of employee dormitories.

Our affiliation with
the JR-East Group

    “Train Suite Shiki-Shima”, a cruise train operated by JR-East since May 2017 offers a journey akin to a cruise where the purpose of the trip is simply to board the train based on the concept of a “Journey to discover hidden depth”. Nippon Hotel is part of this project, providing chefs and kitchen crew in order to offer high-quality cuisine on the train.


    Starting December 2015, JR-East Japan and one of its group companies, View Card Co., Ltd., opened the View Card Gold Lounge at Tokyo Station, Japan’s central station, for View Gold Card members traveling on the green car or using Gran Class services. Nippon Hotel is responsible for the supervision and the management of this service. The Gold Lounge offers a level of hospitality cultivated through our hotel operations in order to provide an elegant, sophisticated start to your travels.